Amex Virtual Customer Care Professional, American Express Customer Service Jobs Remote ( Customer Service Professional )
Job Name: Customer Service Professional
Salary : $20 To $30/Hour
Experience: 2 Years
Company Name : American Express
Qualification : Graduate
Location : Florida
Amex Virtual Customer Care Professional, American Express Customer Service Jobs Remote ( Customer Service Professional )
Full Job Description:
At American Express, we know that with the right support, individuals and organizations have the ability to advance in fantastic ways. Whether we’re supporting our clients’ monetary certainty to push forward, taking business higher than ever, or empowering individuals to investigate the world, our associates are continually rethinking what’s conceivable — and we’re pleased to back one another constantly.
At the point when you join Group Amex, you become piece of a different local area of north of 60,000 partners, all with a shared objective to convey a remarkable client experience consistently. Here, you’ll learn and develop as we champion your significant vocation venture with projects, advantages, and adaptability to back you actually and expertly. Each associate offers in the organization’s prosperity.
That is the reason we have Amex Flex, our undertaking working model that gives more prominent adaptability to associates while guaranteeing we protect the significant parts of our novel in-person culture. Contingent upon job and business needs, partners will either work nearby, in a half and half model (mix of in-office and virtual days) or completely essentially. Amex Virtual Customer Care Professional, American Express Customer Service Jobs Remote
Together, we’ll win collectively, endeavoring to maintain our organization values and strong sponsorship vow to our clients, networks, and each other consistently. Furthermore, we’ll do it with honesty and in a climate where everybody is seen, heard and feels like they genuinely have a place.
What will you make a mean for in this job?
- Convey unprecedented consideration, on inbound calls, to a great many Business clients with different solicitations
- Construct significant relationship through consultative addressing to guarantee added incentive for the client
- Offer custom arrangements and arrange a positive result for the client and American Express, holding back nothing goal whenever the situation allows
- Meet and surpass quality objectives, consistence guidelines and efficiency targets
- Archive essential data
- Re-focus on to adjust to the consistently changing climate
Least Capabilities:
- Show individual greatness by staying positive in tough spots
- Show an energy to serve by conveying uncommon help in each communication with our clients
- Work in a quick moving climate as well as perform multiple tasks and once again focus on consistently
- Solid relational, correspondence and listening abilities
- Solid verbal and composed relational abilities
- Brilliant discussion, powerful and ingenious abilities
- Logical and critical thinking abilities with solid meticulousness
- Extraordinary authoritative abilities
Amex Virtual Customer Care Professional, American Express Customer Service Jobs Remote
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Amex Virtual Customer Care Professional, American Express Customer Service Jobs Remote
Some Common Interview Question You Could Be Asked
- Tell me about yourself or describe yourself or give your introduction?
- Why are you leaving your current company?
- How will you take our company ahead from here with the help of your work?
- Are you comfortable with our company working timing?
- Why should we hire you for this position?
- How much do you expect as a salary?
Amex Virtual Customer Care Professional, American Express Customer Service Jobs Remote
Answers should be given below.
- Introduction:
- My name is ‘NAME’,
- I have done ‘QUALIFICATION’,
- I am from ‘Location’,
- Currently I am working in ‘Company Name’ “Ignore if fresher”
- My current position is ‘Position Name’ “Ignore if fresher”
- I am working on ‘Project Name’ “Ignore if fresher”
- Why are you leaving your current company?
Amex Virtual Customer Care Professional, American Express Customer Service Jobs Remote
- The main reason is salary. I am not getting that much what I deserve.
- Environment: not as much as good to learn new things.
- Seniors are not so supportive.
Amex Virtual Customer Care Professional, American Express Customer Service Jobs Remote
Amex Virtual Customer Care Professional, American Express Customer Service Jobs Remote ( Customer Service Professional )