Amex Virtual Customer US ( Virtual Customer Care Professional )
Job Name: Virtual Customer Care Professional
Salary : $20 To $30/Hour
Experience: 2 Years
Company Name : American Express
Qualification : Graduate
Location : Louisiana
Amex Virtual Customer US ( Virtual Customer Care Professional )
Full Job Description:
American Express is a respected brand, with arrangements and administration as the enduring credits clients use to depict us. Now and again, we have the extraordinary chance to add new gifted experts to our deals and administration association. Amex Virtual Customer US ( Virtual Customer Care Professional )
People that have a triumphant mentality, combined with exhibited outcome in client care, relationship building gifts and with a superb fitness to position and sell items are the main up-and-comers that need apply. American Express has the best installment items on the planet, and we are searching for the couple of people that have what it takes to serve the best clients on the planet, our own.
As the face and voice of the American Express brand you will have a significant effect in the existences of our clients and develop your profession. Our remarkable overhauling reasoning, puts your enthusiasm to serve and your drive to coordinate client needs with items at the focal point of each and every client connection, setting out a freedom to convey exceptional worth to our American Express Private company Administrations (SBS) Clients.
On the off chance that you have the above experience, abilities and offer our benefits of giving surprising experience to clients and offering items to address the issues of our clients then we anticipate accepting your application and talking with you.
What might you do consistently as a Client Mind Proficient?
- Administration inbound calls while drawing in and talking with entrepreneurs and leaders, find out about their necessities and suggest the right American Express SBS items
- Convey elevated degrees of item and administration information to plainly impart proper item highlights, benefit and different components of American Express Independent company Administrations
- Ceaselessly develop key selling abilities, including building affinity, understanding client needs, dealing with protests and bringing deals to a close
- Give unprecedented client care by answering inquiries concerning accounts in a speedy, organized client care climate
- Record fundamental record data as indicated by laid out approaches and systems
- Trustworthiness: Comply to all Administrative and Consistence rules connected with adjusting and deals rehearses
Capabilities:
- Client support insight (two years+) intensely for building client unwaveringness through outstanding tuning in, consultative relationship building, cleverness and solid composed and verbal correspondence.
- Demonstrated outcome in a client support and deals climate (two years+)
- Capacity to work in a speedy measurement driven climate with capable performing multiple tasks and route in an electronic climate
- Experience buying or it is an or more to work in a private company
- Secondary school certificate or comparable required. Instruction benefits accessible
Work at Home Necessities:
- Through our Present to Your Own Web (BYOI) Program, you will be expected to find a web access supplier who meets our network prerequisites and organize associations ahead of your group start date.
- Current least speed necessities are 25 mbps download x 5 mbps transfer speeds, ideally intensive broadband link or fiber optic administrations (WiFi, Satellite, or DSL isn’t allowed.)
- A safe work space, situated at your affirmed address of home, liberated from foundation clamor and different interruptions
American Express is an equivalent open door manager and pursues business choices regardless of race, variety, religion, sex, sexual direction, orientation character, public beginning, safeguarded veteran status, handicap status, age, or some other status safeguarded by regulation. Business qualification to work with American Express in the U.S. is expected as the organization won’t seek after visa sponsorship for this position.
Amex Virtual Customer US
Some rules which are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.
- Company always wants you to be on time and you should be.
- Take less leave from the office.
- Focus on your work and try to learn more.
- Speak from your work not for your mouth.
- Keep on trying to get new things from your seniors, regarding your profile.
- Raise your point but only then when you are 100% sure about your point.
- Never hurry because haste makes waste.
- For earning some extra points than others. Just play out of your comfort zone.
- Always respect your seniors.
- Learn from mistakes made by you and others and do not try to repeat them.
Amex Virtual Customer US
Some Common Interview Question You Could Be Asked
- Tell me about yourself or describe yourself or give your introduction?
- Why are you leaving your current company?
- How will you take our company ahead from here with the help of your work?
- Are you comfortable with our company working timing?
- Why should we hire you for this position?
- How much do you expect as a salary?
Amex Virtual Customer US
Answers should be given below.
- Introduction:
- My name is ‘NAME’,
- I have done ‘QUALIFICATION’,
- I am from ‘Location’,
- Currently I am working in ‘Company Name’ “Ignore if fresher”
- My current position is ‘Position Name’ “Ignore if fresher”
- I am working on ‘Project Name’ “Ignore if fresher”
- Why are you leaving your current company?
Amex Virtual Customer US
- The main reason is salary. I am not getting that much what I deserve.
- Environment: not as much as good to learn new things.
- Seniors are not so supportive.
Amex Virtual Customer US
Amex Virtual Customer US ( Virtual Customer Care Professional )