Hiring Organization:- American Express

Post Name:- Customer Care Professional

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full -Time

Work Hours:- 8 Hours

Salary:- 30000 - 50,000/Month

Locations:- Sonbhadra, India

Full Job Description:-

You Lead the Way. We Have You Covered.

With the right support, individuals and organizations can advance in unimaginable ways. At the point when you join Group Amex, you become a piece of a worldwide and different local area of partners with an unfaltering obligation to back our clients, networks, and one another. Here, you'll learn and develop as we assist you with making a vocation venture that is one of a kind and significant to you with advantages, projects, and adaptability that help you and by and expertly.

At American Express, you'll be perceived for your commitments, authority, and affect — each associate has the potential chance to partake in the organization's prosperity. Together, we'll win collectively, endeavoring to maintain our organization's values and strong sponsorship vow to give the world's best client experience consistently. What's more, we'll do it with the highest level of honesty, and in a climate where everybody is seen, heard, and feels like they have a place.

Join Group Amex and we should lead the way together.

• Significant, remunerating work performed with respectability. Here's only some of what you'll do in this job:
• Convey elite client care, while answering Client requests and concerns through different channels (calls, messages)
• Fabricate significant associations with our Clients through a consultative methodology, figuring out their current and future requirements, giving first contact goal, and arranging a positive result for the Client and American Express
• Upgrade our clients' insight by recognizing chances to offer items in light of our Cardmembers' requirements
• Meet and surpass quality objectives, consistency guidelines, and efficiency targets
• Explore PC frameworks and applications to support our Clients, and empower them to maximize our on-the-web and portable stages
• Record vital data, for example, installment subtleties, Clients' change of subtleties, change of address, and travel warnings
• Re-focus on and adjust to a consistently changing climate

Favored Abilities:

• Exceptional vocation venture formed by your ability and interest
• Exhibit individual greatness by staying positive in tough spots
• Show energy to serve by conveying extraordinary help in each communication with our Clients
• The capacity and strength to work in a speedy and dynamic climate as well as perform various tasks, utilizing different frameworks and computerized devices to support our Clients
• Solid relational, correspondence, verbal, and composed abilities
• Self-assuredness to deal with troublesome discussions
• Phenomenal exchange, impacting, and genius abilities
• Basic, scientific, and groundbreaking with critical thinking abilities and solid tender loving care
• Certainty to work in a virtual climate