Hiring Organization:- American Express

Post Name:- Customer Service Associate

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full -Time

Work Hours:- 8 Hours

Salary:- 30000 - 50,000/Month

Locations:- Sitapur, India

Full Job Description:-

You Lead the Way. We Have You Covered

With the right sponsorship, individuals and organizations can advance in mind-blowing ways. At the point when you join Group Amex, you become a piece of a worldwide and different local area of partners with a faithful obligation to back our clients, networks, and one another. Here, you'll learn and develop as we assist you with making a vocational venture that is extraordinary and significant to you with advantages, projects, and adaptability that help you and by and expertly.

At American Express, you'll be perceived for your commitments, administration, and effect — each associate has the chance to partake in the organization's prosperity. Together, we'll win collectively, endeavoring to maintain our organization's values and strong sponsorship vow to give the world's best client experience consistently. Also, we'll do it with the greatest possible level of honesty, and in a climate where everybody is seen, heard, and feels like they have a place.

Join Group Amex and how about we lead the way together?

Set of working responsibilities:

• Give Better Client Experience on Calls than Customer Card Individuals
• Resolve all Client Questions and Follow Laid Strategies as Proper.
• Give choices and apply Unrivaled Assistance No, Call Dealing with Abilities To Guarantee Most Ideal Arrangements and FCR to Card Individuals.
• To recognize the Temperament, Profile, and Need of the Client and influence these subtleties to offer the most ideal advantages/items to the Client while being consistent with the laid rules.
• Convey to the Client, Representatives, and Investor Measurements according to Objectives Feature Issues through Criticism and Suggest Changes in Work processes, Techniques, and Administration Levels, In light of Client Requests To Address Their Issues and Guarantee Quality Assistance, is given consistently.
• Adherence to Quality and Consistency Rules. Capacity to Take Fast Choices and Answer Client Requests
• Past deals while giving first-class client support Serious areas of strength for foundation, Correspondence, and Listening Abilities.

Great Verbal Correspondence.

• Client-Centered, Areas of strength for with to determine Client Issues and Address Administration under No Circumstances.
• Exhibited Constancy/Self Persuading Abilities. Change The executive's Capacity.
• Exhibited Capacity to Work successfully inside a Group Climate as well as freely.
• Demonstrated Logical and Critical thinking with areas of strength for Detail. Functional information on MS Office Applications (Word, PowerPoint, Succeed)
• day in and day out and Rotational movements including night shifts

 Capabilities:

• Past deals insight while giving first-class client support Areas of strength for the foundation.
• Correspondence and Listening Abilities.